Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lifestyle Lean’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website
TERMS OF SERVICE
Introduction
These are the terms of service (the “Terms”) of Lifestyle Fitness FZCO, a free zone company incorporated in accordance with the laws of the UAE and holding license number 55736 and the owner of the website www.lifestylelean.com (the “Company”, “we” or “us”).
Who we are
We are an online fitness coaching company that provides bespoke exercise, nutrition and lifestyle coaching (the “Services”).
You understand and agree that by using or otherwise accessing our Services, you are acknowledging that:
a) you have read and understood these Terms; and b) you unconditionally agree to comply with, and be legally bound by, these Terms as they exist on the date of each such use or access. If you disagree with any of these Terms, please do not purchase Services from us and immediately cease use of the Services.
We reserve our right to amend these Terms from time to time without notice, and such amendments shall apply to your use of our Services. Please check back regularly to ensure that you are aware of the Terms that apply to you at the time.
Payment and Termination
1. The price of services is over the minimum term of six (6) months
2. Return/Refund Policy. All fees and charges are non refundable including deposits for coaching spaces, except in instances where we are unwilling to provide the requested services. Given the nature of online coaching and the ability of users to copy and distribute content without our knowledge we do not process refunds (aside from through the 30 day money back guarantee conditions). Due to the extensive upfront cost associated to create and distribute content, maintain services and availability to the client’s workout portal and iPhone/Android apps, the client is contractually obligated to submit payment for the contract term without refunds and may cancel at any time after the initial commitment time based on contracted term at sign up with a minimum 30 days notice for future contract periods. EU Clients “Exception to the right of cancellation: You cannot cancel your order for the supply of digital content if the delivery has started upon your request and acknowledgement that you thereby lose your cancellation right.
3. By purchasing the Services, you commit to a minimum term of six (6) months (“Initial Term”). This allows us sufficient time to work, get to know and understand you and to help you achieve your desired results. We may accept six (6) monthly payments instead of full payment for the 6 (6) months upfront, however by purchasing the Services you commit to making all six (6) monthly payments. These are instalments of the full purchase price, rather than payments for monthly access to the Services.
4. You understand and agree that once you have made your first payment, this initiates the start of the Services, and once the Initial Term ends the Services shall automatically be renewed for periods of one (1) month until terminated in accordance with the terms set out herein.
5. You understand and agree that once you pay for the Services, we will produce and provide you with bespoke, tailored fitness and nutritional advice, structure and plan (“Tailored Plan”).
6. If you decide not to continue with the Services beyond the Initial Term, you shall serve a 30 calendar days’ notice in writing to us ([email protected]), no later than the start of the third month of the Services. Otherwise the Services shall continue on a monthly basis and you shall be liable to pay for each month until the Services are terminated in accordance with this article. Any payments due within your 30 calendar days’ notice period shall be settled on the date due and you will be entitled to the Services for one (1) month from your final payment. For the avoidance of doubt, you agree and acknowledge that the Services cannot be terminated or paused during the Initial Term.
7. 30 Day Money-Back Guarantee. If you don’t see any results in 30 days, we will give you your money back. The conditions are that you follow the plan given, record your nutrition, log your workouts on the app, and complete your weekly check-ins fully.
Disclaimers and Representations
8. Physical exercise can be strenuous and subject to the risk of injury. If you have any concerns about your health, you are responsible for bringing this to the attention of a medical practitioner and we shall bear no liability with regards thereto.
9. The content provided as part of the Services does not constitute medical advice. You agree and acknowledge that we are not qualified as medical practitioners or dieticians and while we take all reasonable steps to ensure our advice is evidence- based, we cannot guarantee this. You agree and acknowledge that you act on our advice and guidance at entirely your own risk.
11. By enrolling in our Services, you acknowledge and accept that there is a risk of injury, as is the case with all exercise programs. Whilst we do our best to prevent such injury, we shall not be liable for any such injury sustained by you (unless this is caused by our gross negligence).
Your Responsibility
12. We have designed our Services to help you make healthy positive lifestyle changes that you can adapt to suit your individual needs. Our Services will give you the tools to start implementing changes in your lifestyle. However, without your hard work and dedication to implement these changes and adhere to them, we cannot guarantee the results. We will endeavour to give you the support and encouragement that you need in order to reach your goals.
Copyright Notice
13. We own all copyright and intellectual property rights in the Services, our website (https://lifestylelean.com) and social media posts.
14. No part of our Services, including material, documentation, videos or any other item, may be reproduced or transmitted in any form whatsoever, electronic, or mechanical, including photocopying, recording, or by any informational storage or retrieval system without an expressly written, dated and signed permission from us.
15. You shall defend, indemnify, and hold us harmless from and against any and all liabilities and expenses whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, legal fees, and disbursements – which may incur or become due arising out of or resulting from the offering of and/ or use of the Services, excluding, however, any such expenses and liabilities which may result from a breach of these Terms or sole gross negligence or wilful misconduct by us. In consideration of, and as part of your payment for the right to participate in the Services, you hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge us of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in an equity arising from your participation in the Services.
Governing Law and Jurisdiction
22. Any dispute or claim arising out of, or in connection with, these Terms or the Services shall be governed and construed in accordance with the laws of the UAE, as applied in the Emirate of Dubai.
23. Any dispute or difference of any kind which arises out of or in connection with these Terms or the Services shall be referred to and finally resolved by the Courts of Dubai which shall have exclusive jurisdiction.